Properly – Terms & Conditions

Effective Date: 12/09/2025

Welcome to Properly. By accessing or using our website, services, or materials, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. Definitions

  • “Properly,” “we,” “us,” “our” means Properly Pty Ltd (or equivalent registered entity).

  • “Client,” “you,” “your” means any person or entity engaging Properly’s services.

  • “Services” means investment property advisory, buyer’s agent services, yield accelerator solutions, and related consulting.

2. Scope of Services

Properly provides property investment support including (but not limited to):

  • Identifying and sourcing properties (on and off-market).

  • Conducting research, due diligence, and negotiation.

  • Recommending strategies to improve yield (e.g., adding secondary dwellings).

  • Referrals to third-party builders, financiers, and service providers.

Important: We do not provide financial, legal, or tax advice. You must seek independent professional advice before making any investment decision.

3. Client Responsibilities

  • Provide accurate and complete information relevant to your property goals.

  • Obtain independent legal, financial, and tax advice before entering into any transaction.

  • Ensure compliance with all council, regulatory, and legal requirements related to property purchases or modifications.

4. Fees & Payment

  • Fees are payable as agreed in your client engagement agreement.

  • Any third-party costs (e.g., builder fees, finance fees, council approvals) are the responsibility of the client.

  • All fees are non-refundable unless otherwise required by law.

5. No Guarantee of Results

While Properly aims to secure under-market properties and yield improvements, we cannot guarantee:

  • Future capital growth or rental yield.

  • Approval for secondary dwellings (granny flats, garden suites, dual occupancies).

  • Finance approval, tax outcomes, or tenant demand.

Property investment carries risk, and past performance is not a reliable indicator of future results.

6. Referrals & Third Parties

  • Properly may recommend third-party providers (builders, brokers, property managers).

  • We are not responsible for the performance, conduct, or outcomes of third-party providers.

  • You enter into separate agreements directly with third parties at your own risk.

7. Intellectual Property

  • All content on Properly’s website, reports, and materials is owned by Properly unless otherwise stated.

  • You may not reproduce, distribute, or exploit our intellectual property without prior written consent.

8. Limitation of Liability

  • To the maximum extent permitted by law, Properly is not liable for any loss, damage, or claim arising from reliance on our services or materials.

  • This includes (but is not limited to) loss of profits, investment losses, or indirect/consequential damages.

9. Privacy

  • Properly collects and handles personal information in accordance with our Privacy Policy.

  • By engaging with us, you consent to the collection and use of your data for service delivery and marketing purposes.

10. Termination

  • Either party may terminate the engagement by written notice in accordance with the client agreement.

  • Outstanding fees remain payable upon termination.

11. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be resolved in the courts of that jurisdiction.

12. Changes to Terms

We may update these Terms from time to time. Continued use of our services constitutes acceptance of the revised Terms.

13. Contact

For questions regarding these Terms, please contact:

Properly Pty Ltd

Email: investors@properly.me